Monitor and Manage Network and Service Quality with ATS’s Mobile Telecom Network Performance Management Solution:
ATS PLANO is a comprehensive mobile network multi-layer performance management solution that monitors and manages the entire telecom domain, including Core, Transport, and Access network layers. It provides comprehensive reporting and thematic dashboards that generate real-time and proactive KPI views, which drive actionable insights to achieve targeted performance metrics.
ATS PLANO mobile telecom network performance management system provides automated, comprehensive visualization, analysis, and reporting capabilities that work out of the box in multi-vendor and multi-technology scenarios. Quality assurance (QA) teams will benefit from its ease of use and simple reporting structure that saves time when processing millions of data points across thousands of sites, significantly reducing QA engineers’ workload while shortening MttR and boosting overall network performance.
What is Mobile Telecom Network Performance Management?
Network Performance Management combines data from network elements and monitoring tools, intelligently normalizing, deduplicating, filtering, and correlating data, alerts and events to generate meaningful views, reducing event noise by up to 99%.
An integrated performance management system continuously visualizes network performance and service quality, highlighting which services are affected and how badly. Good network performance management tools, like PLANO, also provide options to automate remedial actions. When implemented, a mobile telecom network performance management system helps optimize the entire network by detecting, diagnosing, and remediating potential and actual service issues quickly and accurately, significantly reducing MTTR and boosting service quality.
Challenges in Multi-Vendor, Multi-Technology Mobile Telecom Network Performance Management
- Complex Networks and Organizations: In multi-vendor, multi-technology environments, proliferating devices, including IoT and M2M, generate copious amounts of data that NOCs struggle to parse, interpret, and action. This complexity makes it difficult to view and understand network performance at a granular level, impeding engineers from deploying remedies that shorten time-to-value.
- Evolving Customer Demands: Customers are demanding faster, stable, and more diversified services while at the same time pushing for more affordable rates. MNOs are adding sites as quickly as possible while ensuring reliable service between legacy sites running 2G, 3G, and 4G and modern sites running 5G. The result is a delicate balancing act requiring next-generation performance management tools.
- Increased Competition for Users: KPIs are no longer just an internal housekeeping tool but a weapon in the battle to win and retain zero-tolerance users demanding quality anytime and anywhere. Poor KPI visibility and anomaly detection can cost a network thousands of users if fast remedial actions are not implemented to optimize the network and boost performance.
- Future Readiness: As networks grow, NOCs have to hire more engineers to remain competitive, driving costs up. At the same time, network complexity is increasing with modern technologies like 5G, network virtualization and Open RAN, and network layers like Femto, Repeater, Indoor, and Wi-Fi, necessitating modern performance management tools that cut costs and drive efficiency.
Network Performance Management Best Practices
ATS suggests important tips for CSPs in managing Network Performance:
- Have a team that is focused on performance improvement, over and above troubleshooting. A continuous improvement focus on resources massively improves the quality of service and CAPEX requirements.
- Make sure that your network performance management solution is future-proof. There are constant evolutions in technology and you should be ready to exploit them quickly.
- Seek a whole-network perspective in performance, ideally via independent platforms that aggregate multi-vendor and multi-technology stacks. It’s the only way to ensure true optimization and not pass problems to other network components.
- Have a customizable approach for your mobile network topology and design. If possible, harmonize disparate configuration tools to a single platform to simplify and reduce missed opportunities for performance gains from the start.
- Set correct KPI metrics and prioritize major problems and opportunities first. Workflow others in priority order and ensure a proactive approach, ideally through a dedicated performance team.
- Design, maintain, and benchmark. Keep clear network KPI metrics and SLAs against the industry and especially your competitors. Your customers do this without knowing!